FAQ

We offer free standard shipping on all orders over $200. For orders under that amount, the following flat rates apply:

• Standard Shipping: $10
• Express Shipping: $15
  

You'll receive tracking details once your order is on the way.

Our online checkout currently only allows shipping within Australia and New Zealand.

If you're located elsewhere, please email our team at hello@breathinair.com — we'd be happy to assist you with shipping options and international rates.

Orders are typically processed within 1–2 business days. Delivery times vary based on your location, but most orders arrive within 3–7 business days.

You'll receive full tracking details and estimated delivery timeframes in your confirmation email once your order has been dispatched.

No, you can check out as a guest. Creating an account allows you to track orders and manage preferences more easily.

Yes, you can pause, modify, or cancel your subscription anytime through your account dashboard.

Yes, our purifiers work effectively as standalone air purifiers. Adding essential oils are optional for aroma enhancement.

Our purifier is designed for continuous use, so you can run it all day for ongoing air and aroma enhancement. Just be sure to keep it on a flat surface and refill water as needed.

Yes, our essential oils are safe when used as directed.

Yes, our essential oils are safe when used as directed.

Yes, we use recyclable materials and minimal plastic in our packaging to reduce environmental impact.

Absolutely. Our products are not tested on animals and are ethically sourced.

All Breath.In Air products come with a 12-month limited warranty from the date of purchase, covering any manufacturing defects in materials or workmanship under normal use.

To initiate a warranty claim, please contact our support team at hello@breathinair.com. Include your order number, a description of the issue, and photos or videos if possible. We’ll guide you through the next steps.