RETURNS POLICY

Incorrect or Faulty Products

If you have received an incorrect, damaged, or faulty product, please notify us within 7 days of receiving your order by emailing hello@breathinair.com. Include:

• Your order confirmation number in the subject line

• A description of the issue

• Photos of the product and packaging

Once verified, we will provide instructions for a replacement or resolution.

Please note:

• Items must be unused and returned in their original condition and packaging

• Used or opened items cannot be refunded

• Return shipping costs are the responsibility of the customer

• We do not accept returns for change of mind, as individual preferences and experiences may vary

Hygiene Notice

Due to health and hygiene regulations, we cannot accept returns or exchanges for any opened or used products, including but not limited to:

• Air purifiers that have had water added to the bowl

• Purifier oils with broken seals

• Any other product that has been opened or used

Missing Items

If something is missing from your order, please contact hello@breathinair.com with your order number. We'll work quickly to resolve the issue.