SHIPPING POLICY

At Breath.In Air, we are committed to delivering your order efficiently and transparently. Below are our domestic and international shipping policies.

Shipping Within Australia

Shipping Method Cost Carrier
Standard Calculated at checkout Australia Post – Parcel Post
Express Calculated at checkout Australia Post – Express Post
Orders over $200 FREE Australia Post – Parcel Post

  • Delivery timeframes are subject to Australia Post’s standard schedules and delays.

  • Shipping fees are shown at checkout before payment.

International Shipping

Shipping Method Cost Carrier
All Orders Calculated at checkout Australia Post – International Post

  • Delivery timeframes vary by destination and are subject to carrier delays.

  • Tracking is provided once shipped.

Order Processing & Fulfilment

  • Orders are processed Monday to Friday, excluding public holidays.

  • We aim to dispatch all orders within 24–48 hours of placement.

  • Once shipped, you’ll receive a tracking number by email within 24 hours.

Address Changes

If you need to change your shipping address, please:

  • Contact us immediately at hello@breathinair.com before your order is dispatched.

  • Do not use postal redirection services without notifying us—Breath.In Air is not responsible for parcels lost or misdelivered due to address changes not communicated in advance.

Delays, Lost or Damaged Parcels

Breath.In Air is not liable for:

  • Delays caused by postal carriers or customs processing

  • Lost or stolen parcels once dispatched

  • Parcels returned due to:

    • Incorrect shipping addresses

    • Unpaid customs or import fees

International Orders, Customs & Duties

We offer worldwide shipping! However, please note:

  • International orders may be subject to customs duties, import taxes, or other fees imposed by your country.

  • These charges are not included in your order total and are not controlled by Breath.In Air.

  • All such fees are the responsibility of the customer.

  • If you refuse to pay these fees and the parcel is returned:

    • A refund will be issued for the product(s) only, minus the original and return shipping costs.

    • Refunds are only processed if the item is returned in its original, unused condition.

Shipping Fee Refunds

  • Shipping costs are non-refundable under all circumstances.

  • This includes delays, returned parcels, rejected deliveries, and refused customs fees.

Need Help?

For any questions or issues with your order, please contact our friendly customer care team at hello@breathinair.com. We're here to help!